We help identify recurring themes in customer reviews and prepare reply drafts that reflect your business. Our team checks AI-assisted analysis and suggested wording before presenting it for your review.
You decide whether a response is appropriate, make changes and approve the next step before anything is shared. We do not invent customer feedback or publish replies automatically.
The service supports a considered response to feedback; it does not promise a particular rating or the removal of reviews. We will agree the review sources and scope before work begins.
Reputation Agent support is included in Growth and Premium, alongside Local Visibility Agent support. Your proposal confirms the agreed scope and responsibilities.